ARTICLES FROM THE RLPSA

• Big LP Issues Facing QSRs: A Q&A With Joe Verber, RLPSA President

  Quick-service restaurants (QSRs) face unique challenges when it comes to loss prevention. We caught up with Joe Verber, president of RLPSA (Restaurant Loss Prevention & Security Association) and senior manager of loss prevention at Yum! Brands for his expert insight on how LP professionals in the QSR space can address these challenges and where they can turn to for guidance and support.

• The Restaurant Loss Prevention & Security Association

  Loss prevention is essential to the success of any business operation and that critical responsibility is no different to those in the restaurant industry.  The Restaurant Loss Prevention & Security Association (RLPSA) offers restaurant LP professionals the opportunity to become involved in strengthening education, best-practices, legislation, services and technologies benefiting those whose responsibilities are to protect company employees, customers and assets.

FROM THE EDITOR'S DESK

• EMV At The 2015 NRF BIG Show

  I attended the 2015 NRF BIG Show in New York a few weeks ago, and while retailers made up the bulk of the 33,000 attendees, solutions providers and industry professionals alike filled the halls of the Javits Center to learn more about the various topics facing retailers today. Chief among those topics — EMV adoption — also affects hospitality. Here’s a recap of a session we attended that provides insight into what small to midsize retailers can expect from EMV. I think you’ll find it helpful as the October deadline approaches.

• Hospitality In 2015: Baby Boomers, Technology, And Differentiation

  Deloitte’s recent insightful report, Hospitality 2015: Game Changers Or Spectators?, is a crystal clear look at what the hospitality industry should be doing in 2015 and beyond to bolster customer engagement. Deloitte reports that there are new rules to the game, and those companies that want to win had better restructure their bench.

• Winning Diners’ Wallet Share During The Holidays

  The 2014 Holiday shopping season is in full swing. For the next few weeks, consumers will invade retail stores, and in addition to retailers, restaurants will reap the benefits of holiday shopping.