ARTICLES FROM THE RLPSA

• DoubleTree By Hilton Orlando At SeaWorld Selects ROH To Boost Efficiency And Visibility Across Sales And Finance

  ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that DoubleTree by Hilton Orlando at SeaWorld, a one-of-a-kind resort destination, has selected ROH to amplify the property’s cross-departmental visibility, improve payment collection processes and team-wide efficiency

• Fourth Announces The Release Of Fourth iQ, Enabling Hospitality Operators To Embrace AI To Maximise Profits At Every Location

  Fourth announces the release of Fourth iQ, the Artificial Intelligence for Hospitality. Fourth iQ is used by restaurant, pub and hotel chains to optimise their entire workforce and inventory operations to maximise profitability, increase productivity and enhance the experience of employees and customers

• Aescape Ramps Up Hospitality Rollout; Partners With Privai Spa And Wellness At Kimpton EPIC Miami

  Today, Aescape, the company pioneering automated AI massage, announced its partnership with Privai Spa + Fitness at the Kimpton EPIC Hotel in Miami. The on-demand, always available and fully customizable robotic massage experience is now available to customers starting at $40 for 15-minute massages

• REPAY And Otelier DigiPay Integration Revolutionizes Hotel Vendor Payments

  Repay Holdings Corporation (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced an embedded integration with Otelier, a hospitality software and performance optimization platform, to create a one-stop shop for their clients to more efficiently execute vendor payments from the same platform they process and manage invoices, DigiPay

• Discover 'The Mark': Autograph Collection Hotels' Signature Moments In Guest Experience

  Autograph Collection Hotels, part of Marriott Bonvoy's global portfolio of over 30 extraordinary hotel brands, is thrilled to announce a week-long celebration of "The Mark" – a signature moment within the guest experience designed to attract attention and spark conversation.

FROM THE EDITOR'S DESK

• EMV At The 2015 NRF BIG Show

  I attended the 2015 NRF BIG Show in New York a few weeks ago, and while retailers made up the bulk of the 33,000 attendees, solutions providers and industry professionals alike filled the halls of the Javits Center to learn more about the various topics facing retailers today. Chief among those topics — EMV adoption — also affects hospitality. Here’s a recap of a session we attended that provides insight into what small to midsize retailers can expect from EMV. I think you’ll find it helpful as the October deadline approaches.

• Hospitality In 2015: Baby Boomers, Technology, And Differentiation

  12/22/2014

  Deloitte’s recent insightful report, Hospitality 2015: Game Changers Or Spectators?, is a crystal clear look at what the hospitality industry should be doing in 2015 and beyond to bolster customer engagement. Deloitte reports that there are new rules to the game, and those companies that want to win had better restructure their bench.

• Winning Diners' Wallet Share During The Holidays

  11/21/2014

  The 2014 Holiday shopping season is in full swing. For the next few weeks, consumers will invade retail stores, and in addition to retailers, restaurants will reap the benefits of holiday shopping.