Case Study

Hungry Bunny Hops To It With New POS Solution

Source: ParTech, Inc.

In 1987 the first Hungry Bunny™ restaurant opened in Dammam, Kingdom of Saudi Arabia. The company’s vision is to provide the families with a total restaurant experience, to create a feeling of a “home away from home”. Most of the stores have comfortable sections designed for families to enjoy their meal where parents can privately talk while children enjoy playing in the “play place”. From the first store that opened, Hungry Bunny has put product quality first. Hungry Bunny’s objective is to serve each customer the same delicious and safe food no matter what outlet they visit. Today Hungry Bunny has 35 Branches throughout KSA with franchisees in Oman, Bahrain, Kuwait and Yemen.

Challenge

Most of Hungry Bunny’s branches are not located in main cities. Instead, branches are located in small cities in the north region with the farthest branch is around 1,500KM away from Dammam. Because of this, Hungry Bunny needed a reliable POS system with minimal or zero break down. The lack of accessibility also made them hesitant to replace current systems even though upgrades were needed.

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