In news this week, Millennials are driving growth at Olive Garden; and Buffalo Wild Wings is implementing strategies to regain market share in part by taking their Blazin’ Rewards loyalty program nationwide.
In news this week, Denny’s announced big changes to its ordering services and adds 24-hour delivery, while McDonald’s pledges to expand delivery capabilities to approximately 3,500 restaurant locations by the end of June.
In news this week, a new survey finds 20 percent of guest hotel experiences ruined their stays; PwC says the lodging industry outlook is positive, despite slumps; and Cracker Barrel fights slumping retail and restaurant sales.
In news this week, McDonald’s expands its delivery service pilot to more than 1,000 locations; grocery delivery services help guests at Hawthorn Suites feel more at home; and a new poll shows that Millennials are responding well to restaurant chain efforts to win them over.
In news this week, Taco Bell pledges huge expansion over the next five years; the Global Travel Insights Report provides some keys to attracting summer travelers; and KFC launches its romance novella to win Mother’s Day feasters.
In news this week, McDonald’s launches a new line of upscale sandwiches and a “Frork”; Papa John’s looks to digital ordering for the future; and a new report finds a real disconnect between diners’ desires for restaurant technology and restaurant adoption of it.
In news this week, Papa Murphy’s jumps on the home delivery bandwagon with a beta test via Amazon Prime Now; and hotels need to leverage the Guest Feedback Cycle in order to make the most of their booking and loyalty numbers.