Best Western Upgrades PMS To Cloud

By Christine Kern, contributing writer

New Cloud System Eases Pressure on Best Western’s PMS

Best Western International has announced that it has adopted a new Cloud service for its property management service for general release in their hotel properties.

The hotel chain has chosen Multi-Systems, Inc. (MSI), a leading hotel cloud services hospitality technology provider. 

Kevin Velez, Director, Information Services at Best Western International said, “Over the past few weeks, MSI and BWI have made great strides in upgrading its beta hotel properties to MSI CloudPM™, successfully replacing five other property management systems with ease. The cloud PMS solution reduces capital IT expense requirements, while providing expected features and functionality.”

MSI and BWI have made strides in upgrading its beta hotel properties to MSI CloudPM™, successfully replacing five other property management systems with ease. The cloud PMS solution reduces capital IT expense requirements, while providing expected features and functionality.

 “We trusted MSI—respected hospitality partner of Best Western—for our hotel cloud technology needs,” said Joshua Mott, Revenue Manager with Denlea Company Hotels. “In the past, cut-over from old to new was difficult, but not with MSI. Their team and MSI CloudPM™ surpassed my expectations. From professional sales associates, to database construction, training, and deployment; all was unproblematic. Staff members in two of our properties were able to catch on very quickly to the familiar feeling and highly intuitive layout of the MSI CloudPM™ solution. Minimal effort produced a maximum outcome. I know we decided best with MSI.”

MSI CloudPM provides expense and security solutions to many BWI members’ pressing problems, as well as the ability to quickly roll out revenue-driving enhancements to their reward program. MSI CloudPM provides BWI the ability to enhance the value of their franchise and respond to market conditions and opportunities faster than ever before.

 Ted Warring, MSI Chief Technology Officer stated, “MSI CloudPM™ provides expense and security solutions to many BWI members’ pressing problems, as well as the ability to quickly roll out revenue-driving enhancements to their reward program. MSI CloudPM™ provides BWI the ability to enhance the value of their franchise and respond to market conditions and opportunities faster than ever before.”