RBS-CMS

Introduction
RBS-CMS is a turnkey, full-featured Communications Management System that is designed for companies that supply long distance services to their customers or members. It provides full billing and accounts receivable capabilities. RBS-CMS integrates with most major telephone systems in a manner that far exceeds conventional PBX integration --- including polling PBX's from different manufac-turers simultaneously, and capturing data in real time.

Customer Management

• Produce detailed or summarized bills.
  
• User-defined billing periods.
  
• Apply payments toward balance.
  
• Statement generation for mass mailing.
  
• Addition and deletion of accounts.
  
• Record customer payments and deposits.
  
• Dunning letters
  
• Daily, Weekly or Monthly Surcharges for phone usage.
  
• Detailed on-screen display of phone charges on the fly.
  
• Up to date bills can be generated instantly.
  
• Archive old customers while maintaining details about their billing.

Credit Management

• Automatically assign default credit limit at registration.
  
• Default credit limit may be overridden.
  
• Ability to give each customer their own credit limit.
  
• Automatically discontinue phone usage after credit limit has been reached in real time. (Advanced PBX Integration Module).

Reporting Capabilities

• Customer List.
  
• Credit Report showing which customers have reached or are approaching their credit limit.
  
• Customer Balances.
  
• Date sensitive activity reports in summary or detail formats.
  
• Mailing Labels
  
• Display call data details by PIN, extension, number called, etc.

RBS Computer Co., 7 Short Hills Avenue, Short Hills, NJ 07078. Tel: 973-379-3957; Fax: 973-379-0751.