Rapid Response
Source: GuestWare
GuestWare Rapid Response improves productivity and customer satisfaction by streamlining service delivery for hotel call centers
GuestWare Rapid Response improves productivity and customer satisfaction by streamlining service delivery for hotel call centers. Rapid Response provides a fast and reliable way for your staff to log, dispatch and follow-up on all guest requests and problems. At the same time, you are
building a database of incidents that allow you to pinpoint trends for process improvement.
building a database of incidents that allow you to pinpoint trends for process improvement.
BENEFITS
- Track guest requests
- Improve response times
- Improve staff productivity
- Increase reliability
- Maintain consistent service
GuestWare, 1218 Third Ave., Ste. 1800, Seattle, WA 98101. Tel: 206-233-0110; Fax: 206-233-0345.