Noble House Hotels & Resorts Chooses New SpasQore Mystery Shopping Tool
Noble House Hotels & Resorts Chooses Coyle Hospitality Group's New SpasQore Mystery Shopping Tool For Its World-Class Spa Outlets
Noble House Hotels & Resorts has selected Coyle Hospitality Group's innovative and new SpasQore mystery shopping program, built specifically for spas. Noble House will utilize Coyle Hospitality Group's SpasQore as a quality assurance tool in its nine world-class SpaTerre spas including Little Palm Island Resort & Spa, recently recognized with Four-Stars in the Mobil Travel Guide's 2005 American's Best Hotel and Resort Spas.
New York - Noble House Hotels & Resorts has selected Coyle Hospitality Group's innovative and new SpasQore mystery shopping program, built specifically for spas. Noble House will utilize Coyle Hospitality Group's SpasQore as a quality assurance tool in its nine world-class SpaTerre spas including Little Palm Island Resort & Spa, recently recognized with Four-Stars in the Mobil Travel Guide's 2005 American's Best Hotel and Resort Spas.
Designed to articulate quality vision into measurable results, SpasQore provides the SpaTerre outlets at Paradise Point Resort & Spa, San Diego, California; Caleo Resort & Spa, Scottsdale, Arizona; Inn and Spa at Loretto, Santa Fe New Mexico; Little Palm Island Resort & Spa, Little Torch Key, Florida; LaPlaya Beach & Golf Resort, Naples, Florida; Ocean Key Resort & Spa, Key West, Florida ; The Grove Isle Hotel & Spa, Miami, Florida, Hotel Viking, Newport, Rhode Island and Noble Houses' newest property, The Shores Resort & Spa in Daytona Beach Shores, Florida; with a customizable management tool where benchmarks are established, trends are revealed and a detailed narrative provides context for each spa director to create a strategic action plan.
"SpasQore is clearly defined, with actionable measurements, and it is customized for our unique SpaTerre spas," states Marc Pujalet, president of Noble House Hotels & Resorts. "We utilize Coyle Hospitality Group's hotel tools (InnSqore) currently and are thrilled that we can now optimize SpasQore for our spas."
SpasQore is delivered to clients online via Coyle Hospitality Group's proprietary SQL database that enables client-driven set-up and output; on-the-spot trending analysis; customized roll-up reporting; multiple brand platforms; dynamic archiving (reports, pictures and recordings). This ease of reporting allows management to access any part of the report, at any time, through a web browser.
SOURCE: Coyle Hospitality Group