Case Study

Managing Rapid Growth With Integrated HCM Technology

Source: Deloitte Development LLC

A rapidly growing organization must often devise new systems and strategies to operationalize and scale its success. Northgate González Markets faced this challenge as the organization expanded from 2,000 to 5,000 employees across 40 stores. For an organization with a focus on rapid expansion, a targeted and growing customer market, and a preference for developing leaders internally, having the right tools in place to speed both administrative and strategic talent tasks was critical. However, Northgate had historically done much of this work manually or through unsophisticated technology programs.

In this case study, we:

  • Explain Northgate González Markets’ HR and talent management needs, which included:
    • Improving the company’s payroll, hiring, onboarding, and performance management processes
    • Scaling the payroll and hiring processes to enable stores to open more quickly
    • Capturing employees’ performance goals and tracking progress
    • Providing user-friendly technology for use by individuals of all generations

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