News | July 26, 2007

Hyatt Regency Hill Country Resort Named To Expedia.com Insiders' Select Hotel List

San Antonio, TX - The 500-room Hyatt Regency Hill Country Resort and Spa has been named to the Expedia.com Insiders' Select list of the world's best hotels and is one of only five hotels in San Antonio selected for the prestigious list. The list is developed each year from more than 300,000 Traveler Opinions, submitted by Expedia.com travelers who have recently completed a hotel stay.

"This recognition, by the world's leading online travel company, is a great honor for our hotel and something we have worked hard to achieve," said Thomas Smith, general manager for the Hyatt Hill Country Resort and Spa. "This unbiased ranking by independent travelers acknowledges what we and so many of our valued guests know – the Hyatt Hill Country Resort offers an extraordinary vacation experience and world-class service that keeps guests coming back time and time again."

The Insiders' Select list grades hotels based on customer service, overall destination experience and value. The hotels on the Insiders' Select list represent the top one percent of the more than 70,000 hotels Expedia.com offers.

Methodology

To compile the Expedia.com Insiders' Select list, Expedia developed a mathematical formula weighing several components, which include:

  1. Traveler Opinions :
    Expedia.com's Traveler Opinions program delivers the insight of Expedia.com travelers who have the opportunity to review properties they book on Expedia after their stay. To ensure authenticity, Expedia verifies each Traveler Opinion by confirming that the reviewer has stayed at the property within the past six months. Hotels on the Insiders' Select list must receive a cumulative average rating of 4.0 or higher.
  2. Destination Expertise:
    Expedia has nearly 300 market managers on the ground in local destinations worldwide who provided their local market insight and first-hand knowledge of the best hotels within their market. In providing their input for the list, these employees were asked to identify those hotels they would recommend to friends or family traveling to their destination, bringing a personal touch to the science behind the Insiders' Select list.
  3. Value:
    Expedia compared hotels and resorts to others within the same category and location to determine which provided the best value for the money. This measure helps ensure the Insiders' Select list includes hotels that deliver not only great overall experience but also a notable value. For the full list, go to http://www.expedia.com/insiderselect.

SOURCE: Hyatt Hill Country