Hotel Concepts-Brilliant's iTesso Offers Hospitality Operators A True End-To-End Cloud-Based Management Solution

Hotel Concepts–Brilliant, a leading global provider of technology and software solutions for the hospitality industry, has unveiled the future of enterprise lodging systems—the revolutionary iTesso solution. Ideal for hotel chains of all sizes, scalable and customizable, iTesso will be exhibited during HITEC 2012, at booth # 1222.

One of the hospitality industry's first true end-to-end cloud-based management systems, iTesso is an integrated property management system, distribution platform and central reservations system all rolled into a single intuitive solution. As a component-based hotel chain inventory and distribution management system, iTesso can be deployed as a direct connection between a hotel's CRS and the global distribution systems and alternate distribution systems, or as a distributed multi-property PMS with links to third-party CRS systems. In short, iTesso represents a brilliant new concept in technology convergence.

iTesso uses the Microsoft Windows Azure cloud infrastructure; indeed, the entire application is hosted on Azure. Microsoft is responsible for the health of the hosting environment, while Hotel Concepts–Brilliant continuously manages the application. The interface connections are monitored and upgraded on a hotel and a centralized level. This offers hotel users unique value from the high degree of scalability and redundancy, something that is rarely economically feasible with a premise-based solution. Moreover, the Windows Azure platform is completely secure and reliable, with critical encrypted information redundantly stored at two data centers with seamless switching.

Hoteliers can deploy iTesso with the confidence of knowing that it will never become outdated. Functionality in iTesso is continuously added, and instead of the industry standard of just one or two major updates a year, iTesso publishes updates on a frequent and ongoing basis. This dramatically shortens update times and ensures that any known technical issues will be addressed immediately.

iTesso also includes an eLearning component. The eLearning functionality allows users to independently train themselves, allowing hoteliers to deal more efficiently with staff turnover and to improve customer satisfaction scores, while eliminating the need to hire expensive consultants. Hotel Concepts–Brilliant provides complete functional support for iTesso users, ensuring that the system is fully deployed and optimized at all times.

HITEC, the hospitality industry's premier technology exhibition, is scheduled for June 25-28th at Baltimore Convention Center.

SOURCE: Hotel Concepts USA LLC