Product/Service

Hospitality Support Services

Source: Percipia Inc., An ICSS Company (InterContinental Software Solutions, Inc.)
Whether you require basic maintenance support or a custom design service plan, we can work with you to provide the right solution.
Whether you require basic maintenance support or a custom design service plan, we can work with you to provide the right solution.

Service Packages

  • Normal 8:00 a.m. to 6:00 p.m. EST, Monday through Friday
  • Comprehensive, 24 hours a day, 7 days a week Coverage
Guaranteed Response Times
Each plan clearly spells out the coverage options, procedures for problem resolution and response times.

Remote and On-Site Maintenance
We can evaluate your system utilizing our remote diagnostic capabilities to perform routine system maintenance, or dispatch a technician to correct problems.

Percipia Inc., An ICSS Company (InterContinental Software Solutions, Inc.), 816 Morrison Road, Gahanna, OH 43230. Tel: 614-751-2000; Fax: 614-751-2008.