Explorar Hotels & Resorts Unveils Guest Experience With Shiji's Daylight PMS

Koh Samui and Koh Phangan lifestyle resorts enhance guest journeys with fully integrated Shiji cloud technology

Shiji, the global leader in hospitality technology, announced today that Explorar Hotels & Resorts in Koh Samui and Koh Phangan has implemented Shiji’s unified platform, integrating Daylight PMS, Meridian Experiences, Stellaris Digital, Infrasys POS and Reviewpro Reputation. This fully integrated ecosystem enables a seamless, mobile-first guest experience across all properties, ensuring systems, teams, and operations work together in real time, delivering personalized, effortless, and fully connected guest journeys.

Explorar Hotels & Resorts sought a modern hospitality technology partner capable of supporting multi-property operations, multiple outlets, and high guest expectations in fast-paced resort environments. With multiple systems to unify and increase demand for real-time data and mobile service, the group required a scalable solution that eliminated outdated server maintenance, reduced operational complexity, and improved reporting accuracy. Shiji’s cloud-native ecosystem aligned directly with these goals, offering both the technological foundation and operational flexibility needed to elevate the brand’s service philosophy.

“We are proud to support Explorar Hotels & Resorts in enhancing their guest experience with the Daylight PMS,” said James Liaw, General Manager for Singapore and Thailand of Shiji. “Their commitment to forward-thinking, guest-centric technology reflects exactly what Shiji was built for. By combining mobility, real-time data access, and seamless integration, we are helping Explorar deliver an elevated level of convenience and personalization across both properties, empowering their teams to focus on exceptional hospitality.”

Explorar Hotels & Resorts selected Shiji for its innovative cloud-based platform and tailored solutions for hotel and F&B operations, offering seamless multi-branch management. Its reliability and intuitive interface, deep PMS connectivity and strong payment integration make digital guest experience effortless in Thailand.

With Infrasys POS, the properties now benefit from significantly improved workflows, including faster order processing, real-time reporting, centralized menu and pricing management, automatic kitchen printing, enhanced stock control, and seamless Charge-to-Room functionality. Shiji’s fully cloud-based platform has eliminated the need for on-premises servers, reduced IT workload, and ensured more stable, disruption-free operations. These improvements have directly supported staff efficiency, reduced order-taking errors, and empowered the team with mobile and tablet-based operations across outlets.

“No business wins by doing just one thing well,” said Witthaya Srikhangphai, Cluster IT Manager at Explorar Hotels & Resorts. “It wins through the systems and tools that keep everything and every team working together seamlessly. In hospitality, these systems are the backbone of speed, accuracy, and our guest experience. With Shiji, we now have one platform, one system, and one seamless guest journey. Daylight PMS, Meridian Experiences, Stellaris Digital, Infrasys POS, and Reviewpro reputation have transformed how we operate. Processes are faster, reporting is instant, guest feedback is real-time, and payments are smoother. Most importantly, our staff can focus on guests, not systems. The implementation was coordinated, clear, and fully supported from start to finish.”

Leveraging Infrasys POS alongside Shiji’s guest-facing solutions, Explorar Hotels & Resorts now enjoys centralized menu and pricing management, automated workflows, mobile operations, and unified guest data. Reviewpro Reputation provides instant insights into guest satisfaction, while Meridian Experiences and Stellaris Digital ensure each interaction during pre-stay, in-stay, and post-stay is seamless and personalized.

The rollout followed a structured approach, from requirements gathering and configuration to staff training and Go-Live support. Cloud deployment enabled rapid, low-disruption installation, ensuring a smooth transition to the platform across both resorts.

Explorar Hotels & Resorts’ adoption of Shiji solutions marks a new benchmark for cloud-based guest experience and F&B excellence in Thailand, demonstrating the value of fully integrated technology in boutique, lifestyle-focused hospitality environments. This partnership highlights the growing movement among modern resort brands to adopt true cloud solutions that elevate service, streamline operations, and enhance the guest journey at every touchpoint.