Eldorado Hotel Casino Selects LMS Software From Agilysys
Industry-Leading System Chosen for Attraction Ticketing Operations
CLEVELAND – Agilysys, Inc., a leading provider of enterprise computer solutions and hospitality software solutions, announced that Eldorado Hotel Casino in Reno, NV has selected LMS ShowGate and LMS ShowNet from Agilysys to streamline attraction ticketing operations at the 816-room property. The hotel will use the system for ticketing at the 580-seat Eldorado Showroom as well as for off-property events such as the Shakespeare Festival at Lake Tahoe.
"We looked at a number of ticketing systems, but LMS ShowGate was the only one that integrated with our hotel system for room charges and our casino system for comps," said Peter Broughton, MIS director at Eldorado Hotel Casino. The property also wanted to sell tickets online, and LMS ShowNet, the system's Internet component, integrated seamlessly with LMS ResNet, the Web-enabled reservations system the hotel was already using. "Now, guests can book room reservations and purchase show tickets online, which is a huge benefit for us and for them."
LMS ShowGate and LMS ShowNet work with the LMS property management system to provide integrated theater, stadium and attraction ticketing services with total venue management capability. The software offers a wide variety of features and functionality such as choice of ticket assignment, configurable controls, file maintenance and listing and numerous method-of-payment options. The software also allows hotels to comp tickets or charge them to a guest's room or credit card.
"Eldorado Hotel Casino has been a long-time client, and we are pleased that they are expanding their use of LMS to include attraction ticketing," said Bill Lashley, senior vice president and general manager, Agilysys, Hospitality Solutions. "The incorporation of LMS ShowGate and LMS ShowNet will streamline ticketing operations, improve efficiency and enhance guest service at the property."
About Agilysys, Inc.
Agilysys, Inc. is one of the foremost distributors and premier resellers of enterprise computer technology solutions. It has a proven track record of delivering complex servers, software, storage and services to resellers and corporate customers across a diverse set of industries. In addition, the company provides customer-centric software applications and services focused on the retail and hospitality markets. Headquartered in Cleveland, Agilysys has sales offices throughout the United States and Canada. For more information, visit www.agilysys.com.
About Eldorado Hotel Casino
The Eldorado Hotel Casino, located in downtown Reno, NV, has been named ‘Best Reno Rooms and Suites' by Casino Player Magazine. The property features 816 rooms and spa suites; an 81,000-square-foot casino; a 580-seat showroom; nine restaurants; three lounges; and a variety of top entertainment. For more information, visit www.eldoradoreno.com.
Source: Agilysys, Inc.