AmericInn, a nationally recognized mid-market hotelier with more than 200 hotels in 24 states, demonstrated thoughtful concern for its franchisee community and its guests in their search for a new, hosted payment data security solution to replace existing gateway solutions. With credit card data breaches continuing to make headlines, and PCI costs continuing to rise, the AmericInn team led by Mark Nicpon sought to establish a consistent, reliable and comprehensive solution to mitigate risk and reduce PCI scope across its hotel properties in North America. The company’s large franchisee population used a variety of processors and the solution needed to take that into account. The goal was to process payment transactions securely for the franchisee community while interfacing seamlessly with the hotel’s property management system. “Merchant Link was able to address the requirements set forth by AmericInn by providing a complete security solution including TransactionVault® and TransactionShield®, allowing them to maintain the integrity and functionality of their property management system while protecting guest data,” stated Christian McMahon, Senior Product Manager of Lodging Solutions at Merchant Link.
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