• Report Shows Travel Companies Missing Out On Mobile Opportunities

    Travel Companies are slow to jump on the mobile bandwagon.

  • Restaurant and Hospitality News – July 9, 2014

    This week, new technology from Visa is allowing Tim Horton’s fans to earn loyalty points when they use their cards.  A recent Hackathon also sought to find new solutions to some pressing operator challenges, and restaurant owners now can leverage all of that in-restaurant experience data to help steer business decisions and improve revenue flow. Denny’s and Atari are partnering in a new promotion that revives classic video games with a mobile twist, and a 5-star Swiss property claims top spot among European hotels for incremental RevPAR percentage from upselling, after implementing a new Front Desk Upselling program.

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ARTICLES FROM THE RLPSA

  • Big LP Issues Facing QSRs: A Q&A With Joe Verber, RLPSA President
    Big LP Issues Facing QSRs: A Q&A With Joe Verber, RLPSA President

    Quick-service restaurants (QSRs) face unique challenges when it comes to loss prevention. We caught up with Joe Verber, president of RLPSA (Restaurant Loss Prevention & Security Association) and senior manager of loss prevention at Yum! Brands for his expert insight on how LP professionals in the QSR space can address these challenges and where they can turn to for guidance and support.

  • The Restaurant Loss Prevention & Security Association
    The Restaurant Loss Prevention & Security Association

    Loss prevention is essential to the success of any business operation and that critical responsibility is no different to those in the restaurant industry.  The Restaurant Loss Prevention & Security Association (RLPSA) offers restaurant LP professionals the opportunity to become involved in strengthening education, best-practices, legislation, services and technologies benefiting those whose responsibilities are to protect company employees, customers and assets.

FROM THE EDITOR'S DESK

  • Is ISIS Becoming The Mobile Wallet Of Choice For QSRs?
    Is ISIS Becoming The Mobile Wallet Of Choice For QSRs?

    ISIS, the mobile wallet platform created through a joint venture between AT&T, T-Mobile, and Verizon Wireless, has finally launched nationwide, and it is rapidly being adopted by the QSR industry. ISIS is an NFC-based platform enabling payments with mobile devices. This is not an entirely new concept, of course, but widespread use and adoption have not yet occurred for Google Wallet, PayPal, or other mobile wallet initiatives.

  • Mobility And The QSR

    Quick-serve restaurants (QSRs) are learning how to market to the customer at the point of decision through mobility.

  • Are Mobile Devices Perfect For The Hospitality Industry?

    What industry gets more personal than the hospitality industry? Whether it is service in a restaurant or staying at a hotel, customers and associates interact more in this industry than most. This is why mobility is a perfect fit for the hospitality industry.

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FEATURED HOSPITALITY CASE STUDIES

  • Delta Hotels And Resorts Moves Beyond PCI Compliance

    As a full-service hotel chain catering to corporate and leisure travelers, Delta Hotels and Resorts, founded in 1962, has grown to become Canada’s leading hotel management company. Today, they boast a diversified portfolio of 37 city-centre, airport and resort properties. Widely viewed as the brand of choice for discerning owners and guests, they take pride in being an exemplary employer to more than 5,800 people and an active corporate citizen building stronger Canadian communities from coast to coast.

  • Security Cameras Protect Hotel And Contribute To Improved Guest Experience

    While the Brookstreet Hotel might be a 276-room 4-star luxury hotel located in Ottawa’s west end, its challenges related to security are no different than most other hotels in North America. Indeed, where it comes to surveillance, there’s a lot about Brookstreet’s security setup worth emulating.

  • Leading Destination Resort Company Finds Cost Effective Payment Security Solution For Complex Environment

    One of the nation’s leading vacation rental companies faced a significant challenge in ensuring their payment card data was secure and their systems were meeting the highest possible security and compliance standards. The company’s large and complex IT environment contained older systems and custom business processes, further complicating the situation.

  • AmericInn Builds Brand Standard For Payment And Data Security Across Its North American Properties

    AmericInn, a nationally recognized mid-market hotelier with more than 200 hotels in 24 states, demonstrated thoughtful concern for its franchisee community and its guests in their search for a new, hosted payment data security solution to replace existing gateway solutions.

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FEATURED HOSPITALITY CONTENT

  • Health Care Reform Act Orders Healthy Dose Of New Menu Standards

    Digital Menu Boards Prove to be the Necessary Solution.

  • Dynamic Signage In Food Services Guidebook

    Food services is a high growth area of dynamic signage use in quick service, fast casual, food court, cafeteria and dining halls for digital menu boards, promotional boards and displays in waiting area, lounge, dining room, self-ordering, line-busters and play-areas.

  • Infographic: Hotel Online Distribution 2014

    As technology advances and the world of social media expands, more and more travelers are turning towards smart phones and tablets to book hotel rooms. eRevMax, the leader in hotel online distribution and channel management solution has released an Infographic “Online Hotel Distribution” to provide hoteliers with upcoming trends backed by relevant data.

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ABOUT HOSPITALITY LEADER ONLINE

Hospitality Leader Online is an essential business tool for hospitality executives. As such, our content is designed to not only inform readers of best practices, but motivate them to implement those best practices in their own businesses. Hospitality Leader Online is the premier source for technology, operations and loss prevention solutions and information on the hospitality industry, and we continually strive to present to you the most relevant content from our editorial staff, the analyst community, and other hospitality executives.

Hospitality Leader Online is your one-stop destination for all of the information necessary to make intelligent, informed decisions on technology needs. Please take a moment to join our community and discover the benefits of your free membership.

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