• Restaurant And Hospitality News – September 16, 2014
    Restaurant And Hospitality News – September 16, 2014

    In news this week, a study suggests that the key to regaining Millennial traffic is service, while Shangri-La Hotel Singapore engages guests with a new social app.  Meanwhile, TravelClick partners with Roomlia on a new mobile OTA, and the GBTA Foundation has launched a new Travel Technology Maturity Index.

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ARTICLES FROM THE RLPSA

  • Big LP Issues Facing QSRs: A Q&A With Joe Verber, RLPSA President
    Big LP Issues Facing QSRs: A Q&A With Joe Verber, RLPSA President

    Quick-service restaurants (QSRs) face unique challenges when it comes to loss prevention. We caught up with Joe Verber, president of RLPSA (Restaurant Loss Prevention & Security Association) and senior manager of loss prevention at Yum! Brands for his expert insight on how LP professionals in the QSR space can address these challenges and where they can turn to for guidance and support.

  • The Restaurant Loss Prevention & Security Association
    The Restaurant Loss Prevention & Security Association

    Loss prevention is essential to the success of any business operation and that critical responsibility is no different to those in the restaurant industry.  The Restaurant Loss Prevention & Security Association (RLPSA) offers restaurant LP professionals the opportunity to become involved in strengthening education, best-practices, legislation, services and technologies benefiting those whose responsibilities are to protect company employees, customers and assets.

FROM THE EDITOR'S DESK

  • Apple Pay’s Impact On Hospitality
    Apple Pay’s Impact On Hospitality

    Yesterday’s news about Apple Pay — in addition to news about two new phones and the Apple Watch — should be the push hospitality executives need to take a deeper dive into mobile payments. With the ever-present concern over breaches, can Apple Pay quell customers’ concerns about data security? According to a recent study conducted by creditcards.com, 44% of respondents said they would never use a mobile phone to make mobile payments. We all know the saying about never saying never, but consumer adoption of mobile payments may be harder than you realize.

  • Mobile App Proliferation In The Hotel Industry

    From Marriott to InterContinental Hotels Group to Conrad Hotels & Resorts, the number of hotel chains implementing or improving their mobile app offering continues to grow.

  • RLPSA 2014: Best Practices In Safety, Brand Protection, And Social Media Monitoring

    I recently attended the 35th Annual RLPSA Conference held from August 3-6 at Orlando, FL’s Caribe Royale resort, where loss prevention professionals from the restaurant industry were delivered powerful, actionable information on everything from safety and security to brand protection to social media. In case you missed it, here are some of the top take-aways from the event.

More From The Editor

FEATURED HOSPITALITY CASE STUDIES

  • Delta Hotels And Resorts Moves Beyond PCI Compliance

    As a full-service hotel chain catering to corporate and leisure travelers, Delta Hotels and Resorts, founded in 1962, has grown to become Canada’s leading hotel management company. Today, they boast a diversified portfolio of 37 city-centre, airport and resort properties. Widely viewed as the brand of choice for discerning owners and guests, they take pride in being an exemplary employer to more than 5,800 people and an active corporate citizen building stronger Canadian communities from coast to coast.

  • Security Cameras Protect Hotel And Contribute To Improved Guest Experience

    While the Brookstreet Hotel might be a 276-room 4-star luxury hotel located in Ottawa’s west end, its challenges related to security are no different than most other hotels in North America. Indeed, where it comes to surveillance, there’s a lot about Brookstreet’s security setup worth emulating.

  • Leading Destination Resort Company Finds Cost Effective Payment Security Solution For Complex Environment

    One of the nation’s leading vacation rental companies faced a significant challenge in ensuring their payment card data was secure and their systems were meeting the highest possible security and compliance standards. The company’s large and complex IT environment contained older systems and custom business processes, further complicating the situation.

  • AmericInn Builds Brand Standard For Payment And Data Security Across Its North American Properties

    AmericInn, a nationally recognized mid-market hotelier with more than 200 hotels in 24 states, demonstrated thoughtful concern for its franchisee community and its guests in their search for a new, hosted payment data security solution to replace existing gateway solutions.

More Featured Hospitality Case Studies

FEATURED HOSPITALITY CONTENT

  • Health Care Reform Act Orders Healthy Dose Of New Menu Standards

    Digital Menu Boards Prove to be the Necessary Solution.

  • Dynamic Signage In Food Services Guidebook

    Food services is a high growth area of dynamic signage use in quick service, fast casual, food court, cafeteria and dining halls for digital menu boards, promotional boards and displays in waiting area, lounge, dining room, self-ordering, line-busters and play-areas.

  • Infographic: Hotel Online Distribution 2014

    As technology advances and the world of social media expands, more and more travelers are turning towards smart phones and tablets to book hotel rooms. eRevMax, the leader in hotel online distribution and channel management solution has released an Infographic “Online Hotel Distribution” to provide hoteliers with upcoming trends backed by relevant data.

More Featured Hospitality Content

ABOUT HOSPITALITY LEADER ONLINE

Hospitality Leader Online is the essential resource for hospitality executives at both corporate and franchise organizations. Our primary editorial focus is innovation — delivering the next-generation technologies and the attainable, forward-thinking best practices in the guest experience that will separate your business from the pack. Hospitality Leader Online's editorial staff, the analyst community, and other hospitality executives and thought leaders cover a broad range of topics, including innovation in technology, operations, marketing, and loss prevention, which helps hospitality executives make informed solutions-spending decisions. 

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LATEST HOSPITALITY HEADLINES

  • Restaurant And Hospitality News – September 16, 2014

    In news this week, a study suggests that the key to regaining Millennial traffic is service, while Shangri-La Hotel Singapore engages guests with a new social app.  Meanwhile, TravelClick partners with Roomlia on a new mobile OTA, and the GBTA Foundation has launched a new Travel Technology Maturity Index.

More Hospitality Headlines